FAQs

What is Verge Valet™?

Verge Valet™ provides you with access to bulk and/or greenwaste collections at a time convenient to you. It is available all year round; replacing the set-date bulk and/or greenwaste collections that were previously offered by your council.

Verge Valet™ is available in the following council areas:

  • Town of Cambridge
  • Town of Cottesloe
  • City of Fremantle (bulk waste only)
  • Town of Mosman Park
  • Shire of Peppermint Grove
  • City of Vincent
  • City of South Perth

Verge Valet™ is coming soon in:

  • Town of Victoria Park
How do I book a Verge Valet™ collection?

Bookings can be made here.

If you are unable to book online, you can book over the phone. Call the WMRC Recycling Hotline on 9384 6711.

What is accepted for a Verge Valet™ bulk waste collection?

Bulk Waste

Verge Valet™ accepts most items for collection. Generally, things that the Verge Valet Collection Team cannot collect are listed in the right column below. These items will be left behind if put out for collection, and a non-conformance notice will be issued – this is for the safety of our team.

Each collection must be no more than 3m3 (3m x 1m x 1m). Items must be less than 1.5m in length to be easily picked up and put into the collection truck. We understand this may not be possible for bulky furniture items.

Accepted items:                                                 Items NOT ACCEPTED:                                                                      
Air conditioners NO asbestos products
BBQ’s (not gas bottles) NO batteries
Bicycles NO building materials (brick, rubble, concrete, tiles, pavers, sand etc.)
Bulk polystyrene NO car oil & fuel
Bulky toys NO two stroke & petrol lawnmowers
E-waste (TVs, computers, accessories) NO food
Fencing (timber & steel only) NO medical waste or personal hygiene products
Floor coverings (linoleum, carpet) NO glass panels (tabletops, mirrors & window panes)
Fridges/freezers (doors removed or taped shut) NO hazardous materials (flammable, toxic or corrosive liquids)
Garden hoses NO paint
Household furniture (no glass) NO dirt, soil, sand & mulch
Mattress/es (not accepted in Town of Cambridge) NO tyres
Mattress bases NO vehicles, car bodies, car parts
Plant pots How much can I put out per collection?

Scrap metal
Small electrical goods
Timber (not garden waste; max. 1.5m length)
White goods (doors removed)
Wire/strapping

Please note: Many bulk waste items that are not accepted in a Verge Valet™ collection may be taken to the West Metro Recycling Centre (or for Fremantle – the Fremantle Recycling Centre). Find out more here.

What is accepted for a Verge Valet™ greenwaste collection?

Greenwaste

Not available in City of Fremantle

Accepted items:                                                 Items NOT ACCEPTED:                                                                      
Branches NO items longer than 1.5m or branches over 300mm diameter
Flowers NO asbestos products
Leaves, weeds & grass clippings NO building materials
Palm fronds NO chemically treated or painted/stained timber
Twigs NO dirt, soil, sand & mulch
3m3 per collection booked

Diagram showing how to calculate three cubic metres

NO fencing materials*
NO household rubbish
NO plant pots/garden hoses*
NO plastic bags containing greenwaste**
NO rocks, bricks & rubble
NO turf
NO items included as part of bulk waste collection

* These items can be collected as part of a bulk collection.

If you are worried about small, loose items blowing around, please place them under your branches or twigs. You may also place loose items in an open cardboard box (which may be returned to your property after collection), or under a weighted tarpaulin.

How far in advance do I need to book?

You can book up to 8 weeks in advance. We recommend booking as early as possible as collection dates can fill up. Dates that are no longer available will be removed from the website.

Please note that Verge Valetcollections are not available on public holidays.

How can I change or cancel my booking?

We get it, life happens.

You can change, cancel, or postpone your booking here, or phone the Verge Valet Collection Team on 6336 7223 during business hours.

Bookings must be changed before 3:30pm on the business day before your collection date. If changes are made after this time you will lose that allocation.

How many collections can I book using Verge Valet™?

Check the table to see how many collections you are entitled to each financial year. Collections reset on 1 July.

Council Number of bulk waste collections Number of green waste collections
Town of Cambridge 2 1
Town of Cottesloe 2 1
City of Fremantle 1 N/A
Town of Mosman Park 2 1
Shire of Peppermint Grove 3 3
City of South Perth 1 2
City of Vincent 2 collections total

You may swap your bulk waste collection for a greenwaste collection if you prefer (excluding Fremantle and Vincent*)

City of Vincent properties can have two bulk waste collections or one bulk and one greenwaste collection. City of Vincent properties cannot have two greenwaste collections.

You may choose to purchase additional collections through Verge Valet Extra. This is a pre-paid collection service that follows the same terms, conditions and guidelines as Verge Valet™. To book, follow the regular booking process and select the ‘Verge Valet Extra’ checkbox. You will receive an invoice by email.

Can I book more than one collection at a time?

Yes, if you have the allocations available you may book multiple collections. Check your available allocations by searching your address here.

Place your bulk waste and greenwaste out for collection in two separate piles, even if they are scheduled for collection on the same day. Mixed piles will not be collected.

I don’t want to use my verge. Where else can I place my items for collection?

If you don’t want items sitting on your verge, or there is no space due to vegetation, you can place your items at the end of your driveway, close to the street. Please note that our collection team are unable to enter your property. They will not come past your letterbox.

If you don’t have a verge or a driveway, please contact our team on 9384 6711 and we will discuss a suitable place for your items.

Does the pre-booked service mean items don’t get recycled or reused?

No. All items collected through Verge Valet™ are sorted offsite to maximise recovery of materials. And by separating any metals, whitegoods, mattresses and e-waste from your furniture or general junk, you can help us recover and recycle as much as possible. On average, we are able to recover 85% of the bulk waste materials collected through Verge Valet™. 

Before booking Verge Valet™, we encourage you to look for other ways to reuse items that are in good condition. Eg:

More ways to ensure items go to a good home can be found on our Repair and Reuse Options page.

 

Who can I contact about Verge Valet™?

Your council should be able to answer basic questions about the service and view any existing bookings:

Town of Mosman Park – 9383 6600 (8:30am – 4:30pm Mon-Fri)

Town of Cottesloe – 9285 5000 (8:30am – 4:30pm Mon-Fri)

Town of Cambridge – 9347 6000 (8:00am – 5:00pm Mon-Fri)

Shire of Peppermint Grove – 9286 8600 (8:30am – 5:00pm Mon-Fri)

City of Vincent9273 6000 (8:30am – 5:00pm Mon-Fri)

City of Fremantle1300 MY FREO (8:00am-5:00pm Mon-Fri)

City of South Perth9474 0777 (8:30am – 4:30pm Mon-Fri)

 

For more complex questions, please contact either of the following:

WMRC Recycling Hotline – 9384 6711 (8:30am – 4:30pm Mon-Fri)

Verge Valet™ Collection Team – 6336 7223 (9:00am – 5:00pm Mon-Fri)

My question is not listed here

If you have a general question about Verge Valet™, contact the WMRC at 9384 6711 or vergevalet@wmrc.wa.gov.au

Change your booking or check how many allocations you have left here.