FAQs

Verge Valet™ provides you with access to bulk and/or greenwaste collections at a time convenient to you. It is available all year round; replacing the set-date bulk and/or greenwaste collections that were previously offered by your council.

Verge Valet™ is available in the following council areas:

• Town of Cambridge
• Town of Cottesloe
• City of Fremantle (bulk waste only)
• Town of Mosman Park
• Shire of Peppermint Grove
• City of Vincent
• City of South Perth

Verge Valet™ is coming soon in:

• Town of Victoria Park

Bookings can be made here.

If you are unable to book online, you can book over the phone. Call the WMRC Recycling Hotline on 9384 6711.

Bulk Waste

Verge Valet™ accepts most items for collection. Generally, things that the Verge Valet Collection Team cannot collect are listed in the right column below. These items will be left behind if put out for collection, and a non-conformance notice will be issued – this is for the safety of our team.

Each collection must be no more than 3m3 (3m x 1m x 1m). Items must be less than 1.5m in length to be easily picked up and put into the collection truck. We understand this may not be possible for bulky furniture items.

Please note: Many bulk waste items that are not accepted in a Verge Valet™ collection may be taken to the West Metro Recycling Centre (or for Fremantle – the Fremantle Recycling Centre). Find out more here.

Greenwaste

Not available in City of Fremantle

* These items can be collected as part of a bulk collection.

If you are worried about small, loose items blowing around, please place them under your branches or twigs. You may also place loose items in an open cardboard box (which may be returned to your property after collection), or under a weighted tarpaulin.

You can book up to 8 weeks in advance. We recommend booking as early as possible as collection dates can fill up. Dates that are no longer available will be removed from the website.

Please note that Verge Valet™ collections are not available on public holidays.

We get it, life happens.

You can change, cancel, or postpone your booking here, or phone the Verge Valet Collection Team on 6336 7223 during business hours.

Bookings must be changed before 3:30pm on the business day before your collection date. If changes are made after this time you will lose that allocation.

Check the table to see how many collections you are entitled to each financial year. Collections reset on 1 July.

You may swap your bulk waste collection for a greenwaste collection if you prefer (excluding Fremantle and Vincent*)

City of Vincent properties can have two bulk waste collections or one bulk and one greenwaste collection. City of Vincent properties cannot have two greenwaste collections.

You may choose to purchase additional collections through Verge Valet Extra. This is a pre-paid collection service that follows the same terms, conditions and guidelines as Verge Valet™. To book, follow the regular booking process and select the ‘Verge Valet Extra’ checkbox. You will receive an invoice by email.

Yes, if you have the allocations available you may book multiple collections. Check your available allocations by searching your address here.

Place your bulk waste and greenwaste out for collection in two separate piles, even if they are scheduled for collection on the same day. Mixed piles will not be collected.

If you don’t want items sitting on your verge, or there is no space due to vegetation, you can place your items at the end of your driveway, close to the street. Please note that our collection team are unable to enter your property. They will not come past your letterbox.

If you don’t have a verge or a driveway, please contact our team on 9384 6711 and we will discuss a suitable place for your items.

No. All items collected through Verge Valet™ are sorted offsite to maximise recovery of materials. And by separating any metals, whitegoods, mattresses and e-waste from your furniture or general junk, you can help us recover and recycle as much as possible. On average, we are able to recover 85% of the bulk waste materials collected through Verge Valet™. 

Before booking Verge Valet™, we encourage you to look for other ways to reuse items that are in good condition. Eg:

• Your local Facebook Buy Nothing group
• Online selling sites like Gumtree and Facebook Marketplace
• Charity donation/collection

More ways to ensure items go to a good home can be found on our Repair and Reuse Options page.

Your council should be able to answer basic questions about the service and view any existing bookings:

Town of Mosman Park – 9383 6600 (8:30am – 4:30pm Mon-Fri)

Town of Cottesloe – 9285 5000 (8:30am – 4:30pm Mon-Fri)

Town of Cambridge – 9347 6000 (8:00am – 5:00pm Mon-Fri)

Shire of Peppermint Grove – 9286 8600 (8:30am – 5:00pm Mon-Fri)

City of Vincent– 9273 6000 (8:30am – 5:00pm Mon-Fri)

City of Fremantle – 1300 MY FREO (8:00am-5:00pm Mon-Fri)

City of South Perth – 9474 0777 (8:30am – 4:30pm Mon-Fri)

For more complex questions, please contact either of the following:

WMRC Recycling Hotline – 9384 6711 (8:30am – 4:30pm Mon-Fri)

Verge Valet™ Collection Team – 6336 7223 (9:00am – 5:00pm Mon-Fri)

If you have a general question about Verge Valet™, contact the WMRC at 9384 6711 or vergevalet@wmrc.wa.gov.au

Change your booking or check how many allocations you have left here.