Book a collection
What you need to know before booking your collection
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Bulk waste collections in the City of Vincent occur on Tuesdays and Thursdays (except Public Holidays). Greenwaste collections occur on Thursdays. All available dates are shown on the Booking Request Form. You can book up to 8 weeks in advance.
Collections run anytime between 7am and 4pm on your scheduled collection date. Collection routes are determined based on efficiency for the day. If unforeseen circumstances delay your collection on your scheduled date, the Verge Valet Collection Team will notify you.
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Bulk Waste
Verge Valet™ accepts most items for collection. Generally, things that the Verge Valet Collection Team cannot collect are listed in the right column below. These items will be left behind if put out for collection, and a non-conformance notice will be issued – this is for the safety of our team.
Each collection must be no more than 3m3 (3m x 1m x 1m). Ideally, items should be less than 1.5m in length to be easily picked up and put into the collection truck. We understand this may not be possible for bulky furniture items.
Accepted items: Items NOT ACCEPTED: Air conditioners NO asbestos products BBQ’s (not gas bottles) NO batteries Bicycles NO bean bags Bulk polystyrene NO building materials (brick, rubble, concrete etc.) Bulky toys NO car oil & fuel E-waste (TVs, computers, accessories) NO food Fencing (timber & steel only) NO medical waste or personal hygiene products Floor coverings (linoleum, carpet) NO glass panels (tables, mirrors & window panes) Fridges/freezers (doors removed or taped shut) NO hazardous materials (flammable, toxic or corrosive liquids) Garden hoses NO paint General junk NO dirt, garden waste, soil, sand & mulch Household furniture (no glass) NO tyres Mattresses (1 per collection booked) NO vehicles, car bodies, car parts Mattress bases How much can I put out per collection? 
Scrap metal Plant pots Small electrical goods Timber (not garden waste; max 1.5m length) White goods (doors removed) Wire/strapping Please note: Many bulk waste items that are not accepted in a Verge Valet™ collection may be taken to the West Metro Recycling Centre.
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Greenwaste
Accepted items: Items NOT ACCEPTED: Branches NO items longer than 1.5m or branches over 300mm diameter Flowers NO asbestos products Leaves, weeds & grass clippings NO building materials Palm fronds NO chemically treated or painted/stained timber Twigs NO dirt, soil, sand & mulch How much can I put out per collection? 
NO fencing materials* NO household rubbish NO plant pots/garden hoses* NO plastic bags containing green waste** NO rocks, bricks & rubble NO turf NO items included as part of bulk waste collection * These items can be collected as part of the Bulk Household Waste collection.
If you are worried about small, loose items blowing around, please place them under your branches or twigs. You may also place loose items in a Council Approved greenwaste bag (if your Council provides these), an open cardboard box (which may be returned to your property after collection), or under a weighted tarpaulin.
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Please read and adhere to the set out instructions below to ensure your collection goes smoothly* (we promise it’s not hard).
*Failure to adhere to these guidelines may result in a non-conformance and your waste not being collected. You may lose your allocation if non-collection is due to non-conformance.
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We get it, life happens.
You can change, cancel, or postpone your booking by 3:30pm on the business day before your collection date if you have set up an account on the booking system. Make a change or cancellation online here.
If you have not set up an account, you can phone us on 9384 6711 during business hours.
Please let us know by 3:30pm on the business day before your collection, or you will lose your collection allocation.
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You can use Verge Valet Extra!
Verge Valet Extra is a pre-paid collection service available to properties that have used all the available allocations, as well as community groups and businesses. This is essentially a private collection service agreement between you and the Verge Valet Collection Team that uses the same size limit, accepted items list and set out instructions as Verge Valet™. To book a Verge Valet Extra collection, follow the regular booking process and select the ‘Verge Valet Extra’ checkbox. You will receive an invoice by email.
For your collection to go ahead, payment must be completed before 3.30pm on the business day before your collection.
Prices for these are as follows (inc GST):
Bulk waste: $215.00
Greenwaste: $126.00
Mattress: $105.00
For questions about Verge Valet Extra, please contact the Verge Valet collection team on 6336 7223.