Book a collection
What you need to know before booking your collection
-
Green waste collections occur on Fridays. All available dates are shown on the booking request form. Up to 8 weeks of dates are available to choose from.
Collections run anytime between 7am and 4pm on your scheduled collection date. Collection routes are determined based on efficiency for the day. If unforeseen circumstances delay your collection on your scheduled date, the Verge Valet Collection Team will notify you.
-
Greenwaste
Accepted items: Items NOT ACCEPTED: Branches NO items longer than 1.5m or branches over 300mm diameter Flowers NO asbestos products Leaves, weeds & grass clippings NO building materials Palm fronds NO chemically treated or painted/stained timber Twigs NO dirt, soil, sand & mulch How much can I put out per collection? 
NO fencing materials* NO household rubbish NO plant pots/garden hoses* NO plastic bags containing green waste** NO rocks, bricks & rubble NO turf NO items included as part of bulk waste collection * These items can be collected as part of the Bulk Household Waste collection.
If you are worried about small, loose items blowing around, please place them under your branches or twigs. You may also place loose items in a Council Approved greenwaste bag (if your Council provides these), an open cardboard box (which may be returned to your property after collection), or under a weighted tarpaulin.
-
Please read and adhere to the set out instructions below to ensure your collection goes smoothly* (we promise it’s not hard).
-
We get it, life happens.
You can change, cancel, or postpone your booking by 3:30pm on the business day before your collection date if you have set up an account on the booking system. Make a change or cancellation online here.
If you have not set up an account, you can phone us on 9384 6711 during business hours.
Please let us know by 3:30pm on the business day before your collection, or you will lose your collection allocation.
-
You can use Verge Valet Extra!
Verge Valet Extra is a pre-paid collection service available to properties that have used all the available allocations, as well as community groups and businesses. This is essentially a private collection service agreement between you and the Verge Valet collection team that uses the same size limit, accepted items list and set out instructions as Verge Valet™. To book a Verge Valet Extra collection, follow the regular booking process and select the ‘Verge Valet Extra’ checkbox. You will receive an invoice by email.
For your collection to go ahead, payment must be completed before 3.30pm on the business day before your collection.
Price (inc GST):
Greenwaste: $116.00
For questions about Verge Valet Extra, please contact the Verge Valet collection team on 6336 7223.